Frequently Asked Questions (FAQs)


Why choose an Insurance Broker and not go directly to an insurer?

The Broker unlike the insurer is not a captive of a certain insurance company, but instead has the freedom to choose the company which meets the actual needs of the customer. The Broker knows all market prices and the terms and conditions of insurance policies. Magnifies the small print of contracts in the eyes of the insured, who most likely is usually unaware of their existence, either because does not have the time or because is outside the knowledge of the field.

In today's changing market, the protection of policyholders is directly linked to timely and accurate information from professionals in the insurance sector and those are the intermediaries in private insurance, and especially by their insurance brokers, who differ from other professionals as they act in favor of their clients in order to protect and secure their interests and special needs.

In particular, Insurance Brokers are best suited to analyze customer needs, to create products, to negotiate with the insurance markets and to assist their clients in the settlement of any claims. Insurance Brokers aspire and aim to be allies with their customer, consistent with their mission in today's conditions, supporters of any risk to deal with, recognizing and satisfying every need as reflected today and in the future and finally protecting their clients’ interests.

What is essentially the role of the Insurance Broker?

The role of the Insurance Broker is of particular importance and on the substance is a professional who stands between the prospective candidate to be insured and the insurance company representing and virtually guiding the client towards the most economic, as well as effective and correct insurance.

The Insurance Broker is the highest level of mediation in insurance matters and is supervised by the Ministry of Development which provides the relevant professional license of practice. The Broker represents the client and not the insurance company. The existence, i.e., of the broker is to bridge the gap created by information asymmetries between the insured and the insurance market.

Brokers, as agents at the insurance market, are able to assess the solvency and reliability of insurers on behalf of their policyholders and suggest to all those to be concerned the best possible and secure solution. Every company is exposed to various risks and so it is very important the role of the broker in order to identify all of these risks and to try to neutralize and extinguish them through proper and comprehensive insurance.

What the Insurance Broker should ensure to his client?

Today, a qualified Insurance Broker through appropriate customer proposals-tips should ensure constantly the following in favor of his clients:

  1. Knowledge of new priorities for action and the corresponding risks that should be taken into account due to global economic crisis and the circumstances, the specificities and the volatile conditions of local or international markets.
  2. Knowledge of products, but also the solvency capacity of insurers.
  3. Knowledge and insight into the actual potential for insurance costs to be carried from customers and corresponding management of priorities in risk coverage.
  4. Provide accurate and timely advice on options and coverage of the risks that can help customers save money and ensure their business activity in perpetuity.
  5. Links to international networks for the continuous updating of any developments occur in the markets and address the client's insurance needs in light of any new data and developments.
Insurance for professionals & individuals
Insurance for businesses

Which of the following do you consider the most important to insure?

  • Your own protection
  • Your future pension
  • Your health
  • Your property